
Chuangxin Laser | Automation for a complex scenario with 1,500 invoices issued monthly and amounts exceeding RMB 300 million
Enterprise overview
Shenzhen Chuangxin Laser Co., Ltd. was established in 2004 and specializes in the R&D, production, and sales of fiber lasers and their core components. It is among the first batch of domestic high-tech enterprises to achieve localization and vertical integration of two core technologies: lasers and passive optical components. Its products cover pulsed and continuous fiber lasers, fiber amplifiers, laser marking machines, cutting machines, handheld welding machines, as well as one-stop laser solutions for new energy lithium batteries, photovoltaics, and more. Core optical components such as pump sources, combiners, fiber gratings, isolators, and laser output heads are all independently developed and produced. The company has more than 600 domestic and foreign patents, five major production and R&D bases, and more than 5,000 employees, with a sales network covering Asia, Europe, the Americas, and Oceania.
Business pain points
- Business data and invoice data are fragmented, and finance must manually handle invoicing across multiple systems, which is cumbersome and error-prone
- Invoicing scenarios are extremely complex, involving four major business categories: repair, sales, leasing, and parts. They require handling complex logic such as full-reduction discounts, bundled sales, free gifts, and partial returns. Orders must be flexibly merged and split before accurate invoicing.
- Multiple product categories involve embedded software tax refunds with different refund rates; the refund amount must be accurately calculated and displayed in the invoice remarks or line items, and a tax refund statistics table by product dimension must be automatically generated
- Large amounts of annual rebates require automatic matching to corresponding blue-letter invoices for partial red-letter reversal according to rules, making manual processing extremely inefficient
- High concurrency during month-end invoicing peaks requires dual-channel disaster recovery to ensure business continuity
Solutions
- Provide a "Leqi Direct Connection + RPA dual-channel" integrated input-output management platform, deeply integrated with CRM, ERP, and mall systems: the complex invoicing intelligent processing engine supports automatic merging and intelligent splitting by customer and product, preserving the visualized association between original orders and split orders
- Embedded software tax refund automation automatically splits hardware and software amounts according to the software ratio or refund amount passed through the interface, supports three modes—remark only, detail line display, and remark + details—and automatically generates a product detail-level tax refund statistical table
- The "red-offset recommendation engine" counts the details of issued blue invoices by time range, automatically matches invoices that should be red-offset according to rebate rules and generates a working paper, and after financial confirmation, performs one-click batch red-offset
- Leqi interface as the primary channel and RPA cloud robot as the backup channel, automatically switching within 30 seconds upon failure
- Multi-node application cluster + database read-write separation, with order processing interface sharding and index optimization to support month-end peaks
Results achieved
- All complex invoicing scenarios are incorporated into the rules engine for automatic processing, eliminating manual invoice-by-invoice operations
- Dual-channel disaster recovery ensures zero interruption of invoicing business. The RPA channel has passed 5000TPS stress testing with stable and reliable performance; data is encrypted throughout and never leaked
