People asking "how much" in the comment sections of Douyin, Xiaohongshu, and Kuaishou are customers looking for suppliers. The system finds them, proactively greets them, and then AI handles the direct messages and guides them to add your WeCom contact.
Paid traffic is getting more expensive, while a large number of customers who proactively speak up remain in the comments of competitors and industry videos
People asking "how much" or "how do you quote" are in the stage of looking for suppliers.
Continuously scroll comments by keyword and time range, and automatically pick out those asking about prices.
Direct messages from multiple accounts are centralized in one place, and AI receives customers first around the clock.
Guide to add enterprise WeChat once intent is clear, follow-up no longer depends on the platform.
Configure a task once, and the system finds videos by keyword, scrolls comments, picks out intent customers, and sends the first greeting
Log in to Douyin, Xiaohongshu, and Kuaishou accounts in the system; login status is saved automatically, and subsequent tasks call it directly.
Write the opening line for the first contact with a customer; it is automatically invoked when intent words such as "how much", "how to sell", or "how to quote" appear in comments.
Fill in search keywords, select executing accounts and time range (such as within one week), and set actions and quantity limits such as direct messages, follows, replies, or likes.
The system searches for related videos, reviews comments one by one, and after locking onto intent users, first checks their profile, followers, and works to judge quality, then sends a greeting.
See the progress of each task in real time in task management, and stop at any time when expectations are met or adjustments are needed.
When the customer replies, AI continues the conversation based on the enterprise knowledge base, from answering questions and explaining value to guiding them to add WeChat
Pull direct messages from multiple accounts into the same chat center and manage all customer conversations on one screen.
When customers ask "what do you do" or "how do you charge", AI replies professionally based on the enterprise's preset business knowledge base.
When a customer says "too expensive", AI does not push back hard but breaks down the business content, product value, and cost-effectiveness to move the conversation forward.
Once intent is clear, AI takes the opportunity to guide the customer to add enterprise WeChat and enter the enterprise's own private domain for follow-up.
Different business lines, product lines, or customer groups can each be configured with different AI agents for reception.
See the full operation in 7 minutes: using Douyin as an example, from configuring a lead generation task to AI handling direct messages
Industries where customers consult and compare prices before closing are most suitable for finding customers in social media comment sections
The quantity, pace, and scripts of each task are set by the enterprise, and the whole process is visible and can be stopped at any time
Supports the three major content platforms Douyin, Xiaohongshu, and Kuaishou, and can manage multiple platforms and multiple accounts simultaneously in one system.
Enterprises first set search keywords and intent words (such as "how much", "how to sell", "how to quote"); the system finds users who have said these words in the comment sections of relevant videos, then evaluates customer quality based on their profile information and posted content, and only greets those who are filtered out.
Comes from the business knowledge base and scripts maintained by the enterprise itself. Different business lines and product lines can be configured with different AI agents to receive their respective customers.
Yes. Each task can be set with a direct message limit and sending interval, and the running process is visible in real time in task management and can be stopped with one click at any time; humans can also take over the conversation in the chat center at any time.
Install the client on a Windows computer to use it; platform accounts are authorized and logged in within the client, login status is saved automatically, and subsequent tasks call it directly.
Once customer intent is clear, AI guides them to add enterprise WeChat and settle into the enterprise's own private domain; with Kailing AI customer relationship management system, leads can continue to be assigned to sales for follow-up according to rules.
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